service Ram 1500 2013 Get to Know Guide 

CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
• To assist customers who have hearing difficulties, the manufacturer has installedspecial TDD (Telecommunication Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY. Canadian residents with hearing
difficulties that require assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects,
or other reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or other reproductive harm.
PUBLICATIONS ORDERING
• If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your
DVD by calling 1–866–726–4636 (U.S.) or 1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by
visiting www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–
387–1143 (Canada). Visa, Master Card, American Express and Discover orders are
accepted. If you prefer mailing your order, please call the above numbers for an
order form.
CUSTOMER ASSISTANCE
184

NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on theChrysler, Jeep, Ram Truck and Dodge websites.
• Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.
REPORTING SAFETY DEFECTS IN THE UNITED STATES
• If you believe that your vehicle has a defect that could cause a collision or causeinjury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your authorized dealer and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–9153), or go to http://www.safercar.gov; or
write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to
report a safety defect to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or
go to http://www.tc.gc.ca/eng/roadsafety/safedrivers-childsafety-index-53.htm
• French Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
CUSTOMER ASSISTANCE
185

Headlight................27
Headlights Automatic .............27
Dimmer Switch ..........27
HighBeam .............26
Switch ...............27
Heated Steering Wheel ........23
Heater, Engine Block .........120
High Beam/Low Beam Select (Dimmer) Switch ..........26
HomeLink®(Garage Door Opener). .101
Hood Release .............156
HubCaps ...............144
IdleUpFeature............122
Integrated Trailer Brake Controls . .116
Intermittent Wipers (Delay Wipers)..26
Introduction ...............3
Inverter Outlet (115V) ........103
Inverter, Power ............103
Jack Location .............135
Jump Starting .............148
Keyless Enter-N-Go ...........11
Lock/Unlock ............11
Starting/Stopping .........12
LaneChangeandTurnSignals....26
Lane Change Assist ..........26
Lap/Shoulder Belts ...........13
LATCH (Lower Anchors and Tether forCHildren).............15
Lights TurnSignal .............26
Maintenance Record ......172, 177
Maintenance Schedule. .168, 173, 175
Malfunction Indicator Light (CheckEngine) ..........132
MemorySeat ..............21
Message Center WaterinFuel ...........120
MOPAR
®Accessories .........186
Navigation .............69,87
New Vehicle Break-In Period. . .25, 120 Oil Change Indicator
......133, 173
Oil Change Indicator, Reset .....133
Oil, Engine Capacity ..............162
Outlet Power ...............104
Overheating, Engine .........134
Park Sense System, Rear .......37
Pedals, Adjustable ...........24
Perform Service Indicator, Reset . .174
Pickup Box ..............108
Placard, Tire and Loading Information .............182
Power Distribution Center (Fuses) . . .178
Glass Sunroof ...........40
Inverter ..............103
Outlet
(Auxiliary Electrical Outlet) . . .104
Seats ................20
Sliding Rear Window .......39
Steering ..............162
Preparation for Jacking ........137
Programmable Electronic Features . .98
Rain Sensitive Wiper System .....26
RearCamera ..............38
Rear Park Sense System .....37,38
Recreational Towing .........118
Remote Starting System ........13
Replacement Bulbs ..........183
Reporting Safety Defects .......185
Resetting Perform Service Indicator ..............174
Schedule,Maintenance .......168
Seat Belts ................13
Seats ...................20
Heated ...............22
Lumbar Support ..........20
Memory ...............21
Power ................20
Ventilated .............22
Security Against Theft .........13
Shift Lever Override .........150
Signals, Turn ..............26
INDEX
188